Our products are delivered by various couriers and specialist furniture delivery companies.

Please email info@glasstonefurniture.co.uk for estimated delivery times. 

All our items include free delivery to UK mainland addresses. Please contact us if you require delivery to non Mainland UK or anywhere else world wide.

We can also arrange delivery to other countries, please email info@glasstonefurniture.co.uk with item and delivery requests details.

We are experienced in and registered to export out of the UK. We have previously exported to various countries including USA, Spain, Hong Kong, Ireland.

Cancellation and Returns

If you are not satisfied with the goods or you have received damaged we allow 1 working day to report damages or 14 days to accept return of goods if you change your mind. To request return of goods you will need to report to us by email us at info@glasstonefurniture.co.uk

If the goods are damaged/faulty upon arrival we will replace the goods or the component part required, if for any reason the customer wishes to cancel and return the customer must return to the provided return address at their cost (if returned by the customers own methods we do not take responsibility of goods damaged in transit). Alternatively we can arrange return, these return costs will be invoiced to the customer.

The customer must return all of the products back in original packaging with the provided return invoice number stated on the package as reference.

We will only refund upon complete return of goods, if returned without original packaging there will be a 20% re-stocking fee applicable to the account holder.

Upon return of goods the customer will be credited for the value of the goods ONLY deducting any fee’s applicable.

Indemnity

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

Jurisdiction

The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

Payment Providers 

As well as PayPal and Stripe provided Credit and Debit payment we also offer Klarna as per www.klarna.com/uk/terms-and-conditions